Cookie Policy

This policy describes how ClickDent SRL uses cookies and similar technologies on the ClickDent.eu platform, in compliance with the ePrivacy Directive (2002/58/EC, amended by 2009/136/EC) and the GDPR.

1. What Are Cookies?

Cookies are small text files that a website stores on your device (computer, tablet, mobile phone) when you visit it. They allow the site to recognise your device on subsequent visits and remember your preferences or actions.

• Session cookies — exist only for the duration of the browsing session and are automatically deleted when you close the browser;
• Persistent cookies — remain stored on the device after closing the browser, for a specific period or until manually deleted;
• First-party cookies — set directly by ClickDent.eu;
• Third-party cookies — set by external services integrated into the Platform (e.g. web analytics, maps).

Cookies do not contain viruses or malware, cannot access files on your device and do not collect data without your knowledge.

2. Strictly Necessary Cookies

These cookies are essential for the proper functioning of the Platform and cannot be disabled. They do not store personally identifiable information.

Legal basis: Legitimate interest (Art. 6(1)(f) GDPR) — technical operation of the Platform. These cookies do not require consent under the ePrivacy Directive.

3. Analytics Cookies

These cookies help us understand how Users interact with the Platform. Analytics cookies are configured with IP address anonymisation enabled. We do not use analytics data for individual profiling or behavioural advertising.

Legal basis: Consent (Art. 6(1)(a) GDPR). Analytics cookies are activated only if you have accepted this category through the consent banner.

4. Marketing Cookies (Optional)

Marketing cookies are used for displaying relevant advertisements and measuring the effectiveness of advertising campaigns. These cookies are completely optional and are activated only with your explicit consent.

Legal basis: Consent (Art. 6(1)(a) GDPR). These cookies are activated only if you have explicitly selected the "Marketing" category in the consent banner. Refusing these cookies does not affect Platform functionality.

5. Cookie Duration

• Session cookies: expire automatically when you close the browser;
• Short-term persistent cookies (up to 3 months): for session preferences or short-term conversion tracking;
• Medium-term persistent cookies (3-12 months): for behaviour analysis and User experience optimisation;
• Maximum-duration persistent cookies (13 months): for consent storage and long-term analytics. The 13-month duration is the maximum recommended by European data protection authorities (CNIL, ANSPDCP).

6. How You Can Manage Cookies

6.1. Browser Settings

All modern browsers allow cookie management. Instructions for popular browsers:

• Google Chrome: Menu ⋮ → Settings → Privacy and security → Cookies
• Mozilla Firefox: Menu ☰ → Settings → Privacy & Security → Cookies
• Apple Safari: Safari → Preferences → Privacy → Manage Website Data
• Microsoft Edge: Menu … → Settings → Cookies and site permissions

Note: Blocking all cookies may affect essential Platform functionalities (e.g. form completion and submission).

6.2. Third-Party Opt-out Tools

• Google Analytics: tools.google.com/dlpage/gaoptout
• Behavioural advertising (EU): youronlinechoices.eu
• NAI Opt-out: optout.networkadvertising.org

7. Cookie Consent

On your first visit to ClickDent.eu, we will display a cookie consent banner that allows you to accept all cookie categories, refuse all non-essential cookies, or customise your preferences by category (necessary / analytics / marketing).

Your consent is stored in the cookie_consent cookie for 13 months. You can change your cookie preferences at any time by accessing the "Cookie Settings" link in the Platform footer.

Principles observed: Cookie consent is freely given (unconditional), specific (by category), informed and unambiguous, in line with GDPR requirements. We do not use "dark patterns" to induce you to accept cookies.

8. Updates to This Policy

This cookie policy may be updated periodically to reflect changes in the cookies used or legal requirements. Substantial changes will trigger the re-display of the consent banner to collect new consent.

9. Contact